Terms and Conditions

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Effective Date: April 2026

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Welcome to Beverly Hills Aesthetics Academy. By accessing our website, enrolling in courses, or participating in training programs, you agree to the following Terms and Conditions. Please read them carefully.

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1. Introduction

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Welcome to Beverly Hills Aesthetics Academy (“we,” “us,” “our”). By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions (“Terms”). If you do not agree with these Terms, please do not use our website or services.

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2. Services

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We offer a range of medical and aesthetic services (“Services”) that are subject to these Terms. Our Services are provided by licensed and qualified professionals. The information provided on our website is for general informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment.

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3. Appointments and Cancellations

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• Booking: Appointments for our Services can be made through our website, by phone, or in person.
• Cancellations: We require at least 24 hours’ notice for cancellations or rescheduling. Late cancellations or no-shows may incur a fee as specified below.

Cancellation Policy: Please cancel or reschedule at least 24 hours before your scheduled appointment. If prior notification is not given, you will be charged a cancellation fee of $150.

• Arrival: Please arrive at least 15 minutes before your scheduled appointment to complete any necessary paperwork.

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4. Payment and Fees

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• Payment: Payment for Services is due at the time of the appointment.
• Fees: Our fees for Services are subject to change. Please check our website or contact us for the most current pricing information.

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5. Product Returns Policy

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If, for any reason, you're not satisfied with your purchase, we accept returns within 30 days of the delivery date. Returns can be made for a full refund or equal exchange. Please note that shipping fees are non-refundable, and return shipping costs are the responsibility of the customer.

To initiate a return, please contact us with your order number and reason for return. Once we receive the returned items, we will process your refund or store credit within 3–5 business days.

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6. Medical Information and Consent

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• Medical History: You must provide accurate and complete medical information before receiving any Services. This includes disclosing any allergies, medications, or medical conditions.
• Consent: By receiving our Services, you consent to the treatments and acknowledge that you have been informed of any potential risks and side effects.

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7. Privacy and Confidentiality

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We are committed to protecting your privacy and personal information. Please refer to our Privacy Policy for details on how we collect, use, and protect your information.

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8. Limitation of Liability

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• No Warranties: Our Services are provided “as is” without any warranties, express or implied. We do not guarantee specific results from our Services.
• Limitation: To the maximum extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our Services.

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SMS Messaging Terms & Compliance

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1. Description of SMS Program

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By providing your phone number and giving explicit consent, you agree to receive SMS text messages from Beverly Hills Aesthetics Academy. These messages may include appointment confirmations, appointment reminders, follow-ups, promotional offers, service updates, and responses to inquiries.

Consent to receive SMS messages is not a condition of purchase. Opt-in is collected via website forms or scheduling forms with a dedicated checkbox for SMS consent.

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2. Message Frequency

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Message frequency may vary depending on your interaction with our services.

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3. Message & Data Rates

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Message and data rates may apply for messages sent to you from us and to us from you. For questions about your text or data plan, please contact your wireless provider.

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4. Opt-Out Instructions

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You can opt out of the SMS service at any time by replying STOP to any message you receive. After opting out, you will no longer receive SMS messages from us unless you re-subscribe.

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5. Help & Customer Support

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If you experience issues with the messaging program, reply HELP for assistance or contact us directly at:
• Email: hello@beverlyhillsbeauty.com
• Phone: (310) 367-3024

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6. Carrier Liability Disclaimer

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Carriers are not liable for delayed or undelivered messages.

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7. Supported Carriers

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Our SMS program is supported by most major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, Sprint, and regional carriers.

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8. Age Restriction

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You must be at least 18 years old to participate in our SMS program.

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9. Privacy Policy

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For more information on how we collect and use your data, please review our Privacy Policy here: thebeverlyhillsaestheticsacademy.com/privacy-policy